Refund policy

REFUND & RETURN POLICY

All Sales Are Final We do not accept returns, exchanges, or offer refunds. Each item is made to order and printed specially for you, so all sales are final once your order is placed.

Check Before You Buy Please carefully review all product details before purchasing, including:

  • Size charts and measurements
  • Color options
  • Product descriptions and images
  • Quantity

We cannot accept returns due to incorrect size selection, color preference, or buyer's remorse.

Damaged or Defective Items Only If your order arrives damaged or has a printing defect, please contact us at support@weareteeleaves.com within 7 days of delivery with the following:

  • Clear, unedited photos of the damaged item showing the defect
  • Photos of the product packaging
  • Photos showing the shipping label with order number visible
  • A brief description of the issue

All submitted photos must include original metadata. All claims are subject to verification. We reserve the right to request additional proof, including video evidence of unboxing if damage is suspected during shipping. Manipulated, edited, or fraudulent images will result in claim denial and may lead to account suspension.

Replacement Process For approved replacement claims, you will be required to destroy the defective item and provide photo or video evidence of destruction before a replacement is sent. This is standard practice for made-to-order products.

Replacements Only - No Refunds Approved claims will receive a replacement product at no additional cost. We do not issue refunds under any circumstances - only replacements for verified manufacturing defects or damage that occurred during shipping. If you damage the product after receiving it, no replacement or refund will be provided.

Claim Limitations Replacement requests are limited to one per customer per year. Additional claims may be denied at our discretion.

We do not consider the following as defects:

  • Minor variations in color due to different screen displays
  • Slight differences in print placement
  • Minor imperfections inherent to the printing process

Order Cancellations Orders cannot be cancelled once placed, as production typically begins within 24 hours.

DIGITAL DOWNLOADS POLICY

All digital downloads are for personal use only. Reproduction, distribution, or resale is strictly prohibited. All sales are final. No refunds will be issued after purchase.